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Policies and Support /
03 / COMMERCIAL DISCLOSURE

Commercial Disclosure

Hibi's price, purchase method, availability and refunds. The information to check before you buy, in one place.

Effective and last updated: October 27, 2026

On this page +
01Before sales begin02Seller information03Price and additional costs04Payment and availability05System requirements06Returns, cancellations and refunds07Other conditions
AT A GLANCE
  • •JPY 1,000 including tax. One purchase.
  • •No monthly or annual subscription. No automatic renewal.
  • •Currently in development. This site does not process payments.

These are the key points. Read the full details below.

01

Before sales begin

Hibi is currently in development. The Japan sale price is JPY 1,000 including tax, as a one-time purchase. Distribution is planned through the App Store. A release date has not been set.

This site does not accept purchase applications, preorders, advance payments or payment card details. The following explains purchases after release. When sales begin, also check the conditions on the App Store product page and purchase confirmation screen.

02

Seller information

Trade name
Lumo
Seller's formal name
Upon request, we will disclose this information promptly and free of charge in writing, by email or similar means, sufficiently before a purchase decision. For a corporation, we will also disclose the name of its representative or person responsible for sales.
Address and telephone number
Upon request, we will disclose the actual operator's address and telephone number promptly and free of charge in writing, by email or similar means, sufficiently before a purchase decision.
Contact details
info@lumo.tokyo

The trade name “Lumo” does not replace disclosure of the seller's formal name. Please use the email contact below for questions before purchase or requests for business information.

Request seller information ↗
03

Price and additional costs

Product
Hibi (digital content: iPhone app with optional Apple Watch features)
Japan sale price
Japan: JPY 1,000 incl. tax · One-time purchase
Recurring charges
No monthly or annual subscription. No automatic renewal.
Costs other than the product price
There are no shipping charges for digital delivery. You are responsible for network charges for downloads, preparation of OS language data and similar activities, and for the costs of your device, connection and any optional backup destination.
Price display
Prices and currencies may vary by region. Check the applicable price, including taxes, on the App Store product page and final confirmation screen when you purchase.
04

Payment and availability

Payment methods
The payment methods set for your Apple Account on the App Store. Available methods depend on Apple's conditions and your region.
Payment timing
Payment is authorized and processed through Apple's purchase procedure. The actual debit date and similar details depend on the conditions of Apple and your payment provider.
Availability
After release, you can use the app once your purchase is approved and the app has finished downloading and installing. This may take time depending on your connection and other conditions.
Sales period and quantity
A sales start date has not been set. Any limits on period or quantity will be stated on the relevant page before purchase.
05

System requirements

The current development version supports iOS 18 or later. Apple Watch features require watchOS 11 or later. You can also use Hibi with just an iPhone.

Available features may vary with device performance, free storage, OS speech recognition data and other factors. At release, check the App Store product page and on-device guidance for current supported devices, required storage and features.

06

Returns, cancellations and refunds

Because this is digital content, no physical goods are returned. After purchase, request cancellation or a refund through your Apple purchase history or Report a Problem . Refund eligibility depends on Apple's conditions and review, and on applicable law. The Operator neither promises every refund nor rules out refunds categorically.

Japan's statutory cooling-off system does not apply to mail-order sales. This does not affect rights recognized by law for nonconformity, defects or similar issues, or rights under mandatory laws in your region. You may also contact Support about problems.

Apple: Refunds for purchased apps ↗Japan Consumer Affairs Agency: Mail-order sales ↗
07

Other conditions

For conditions of use, see the Terms of Use; for information handling, see the Privacy Policy . If displayed information changes, we will provide appropriate notice so you can check the conditions before purchase. We will not unfairly change existing contracts or statutory rights retroactively.

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